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FAQ : Learn More About the New HughesNet

Depending on the plan you choose your monthly rate will range from $49.99 per month to $129.99 per month. On select plans, we offer incentives whereby you will receive a discount for the first 12 months. The incentive pricing period is limited to the 12-month window. It's a great benefit to help you get started as you transition to the ease and speed of satellite internet technology.

In order to get the best pricing on a monthly basis, we require a two-year commitment for service allowing HughesNet to offer the best service at the lowest price. Should you choose to start, but then cancel a two-year commitment, early termination fees are in effect. We require a major credit card or debit card to purchase the plan. We require that you purchase and/or lease HughesNet service and equipment. We have a minimum activation period where your HughesNet service must remain active. Our pricing involves promotional rebates that must be mailed in by expiration date. Other restrictions may apply. Our special promotions are void where prohibited by law. Ask your customer service representative for all details.

Technology performance is contingent upon the configuration of your computer(s), how many other users are online at the same time as you, traffic congestion on the network or on the Internet, and other factors. The maximum potential speeds of each level of service stated here can at times be reduced, for example, at peak times. Stated speeds and uninterrupted use of service are not guaranteed because we can't control all global and space variables. During peak hours, actual upload and download speed will likely be lower than speeds indicated. Overall, your experience should be an excellent one but we do want to provide you with as much information as possible.

The HughesNet satellite modem (Indoor Unit or IDU) with power supply will be connected to your computer with a HughesNet-supplied LAN cable.
A HughesNet satellite antenna (dish), radio, and mount will be located:
With a clear line of sight to the southern sky.
At least 4 feet off the ground so that it is out of reach of small children.
So that it is accessible with a 24- to 25-foot ladder for quick and easy servicing should it ever be required. This is usually on the first level of the residence.
Up to 125 feet of dual RG-6 cable will be run from the antenna outside to the computer inside through a single exterior wall penetration to an adjacent interior wall. It will then be terminated on the inside wall with a two-connector faceplate.
A grounding block is provided and the entire system is grounded to an NEC-approved bonding point.
All outdoor penetrations and water-resistant compression fitting are thoroughly weather-sealed.

Next-day installation is often available. When you place your order today, the sales representative can check the availability calendar for local installers in your area.

If you'd like, you can inquire if this option is available at an additional cost through your installer when you set your installation appointment. However, home networks are not included or supported by HUGHES technical support.

Custom work, including moldings or cosmetic hardware to hide cables, and non-penetrating roof, pole or chimney mounts (Be sure to discuss complex installations with your installer prior to work beginning).

Removal or repair of previously mounted equipment (this work may be performed with a signed Waiver of Liability).

Mounting to a roof structure that exceeds one story in height.

Pole mount for cosmetic purposes (the pole mount is only included in a standard installation if needed to gain a clear view of the Southern sky).

New HughesNet Offering Incredible Satellite Internet Services Coast to Coast

Satellite Internet is an incredible communications service offered to people across the country. Unlike dial-up and DSL services that rely on a phone line to be installed in your home, satellite Internet is delivered via a communications satellite in space that sends the signal to a receiver attached to the house. So people who live in the city, suburbs, exurbs and rural locations can receive high-speed Internet services no matter where they live.

HughesNet® Gen5 works in the same manner as these incredible satellite Internet plans and services are sent to your home from the EchoStar XVII and EchoStar XIX satellites employing proprietary JUPITER high-throughput technology. So you get more data and efficient optimization features that provide an enhanced online experience. Contact us today to set up a new account while reading more about what the new HughesNet can provide to your family.

Amazing Services at Even Better Rates

Along with getting data optimization so you can do more online web surfing, social media browsing, movie streaming and video downloading, HughesNet Gen5 also provides you with a range of additional services so you can get the most out of your online experience. With HughesNet Gen5, you get 10 email accounts so your entire family can access their favorite emails and send photos to relatives. Each email account has 10 GB of storage and 25 MB attachments so you can send more to your friends and remote family.

Another incredible service is the new Usage Meter. Track the amount of data you use in real time. This incredible feature will allow you to properly plan large file downloads and system upgrades so you avoid exceeding your data plan limits.

If you do exceed your data plan, you don't have to worry about your plan service being cut off or being charged more. You are still connected at a reduced speed so you can read email and browse online until the normal speed is restored during the next monthly billing cycle. If you want to get back up to full satellite Internet speed after exceeding your data plan limit, you can purchase Data tokens in three different sizes.

Also, don't forget to refer a friend to the new HughesNet and get fantastic referral awards. These referral awards are available if those friends or family members sign up to receive a new customer account.

So contact our customer service representatives today and take advantage of all the amazing benefits and features you will receive with HughesNet Gen5 satellite Internet services.

Ready to Learn More? Call Us - 1-855-549-1969